Try the fixes and tips in this guide and let us know in a comment what worked for you. Windows 10 makes it easy for you to do so, but if the print job is stuck in the queue, you may not be able to cancel or delete it altogether further preventing other print jobs from printing. Regardless of the printer you use, you’re likely to encounter situations where you need to delete a print job. Browse down to the print spooler service, right click it and select Properties then click on the Stop button. Into the Run window, type services.msc and hit enter. If it doesn’t match, enter the correct IP address and try to delete the print job again. 1 ACCEPTED SOLUTION DavidPK 49,520 17,268 9,832 23,373 Level 18 07-08-2014 04:02 PM Hi, From the Desktop, hold down the Windows key and press R. Confirm that the printer’s IP address in Windows port settings matches your printer’s actual IP address.To do this, open a Command Prompt, enter SFC /scannow and press Enter. Scan your PC using System File Checker to determine whether there are any issues with system files and repair them.If you can delete the print job in the new account, check whether the old one is corrupted or has the required permissions to print. If you’re still struggling with deleting a print job, restart your PC and sign in using a different user account. Sign in with a different Windows account.However, if the print job is deleted, adjust the firewall settings to allow the print spooler service to access your computer’s system. If it’s not deleted, then the firewall isn’t the problem. Your Windows firewall software may interfere with the print job but you can temporarily disable it to clear the print queue and see if the print job is deleted. (To get the privileges of an administrator) Now type net stop spooler then hit Enter. Disable your firewall software temporarily. How to Clear Print Queue using Commands Click on Run As Administrator.You can check whether the Pause Printing or Use Printer Offline options are selected in the print queue window. Check if the printer is offline or paused as this will keep the print jobs in queue until your printer is active again.Other Things to Try When Print Job Won’t Delete in Windows 10 Select Start to restart the Print Spooler service and then select OK to close and exit the window.Īll the print jobs in your queue will be re-spooled and sent to your printer and you can delete the print job you want.
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